Privacy Policy
At Southern Cross Interview Solutions, we are committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, disclose, and safeguard your information when you visit our online platform and use our services related to interview skills training, interviewer courses, recruitment coaching, and candidate evaluation workshops.
Information We Collect
We collect personal information that you provide to us voluntarily when registering, enrolling in courses, subscribing to newsletters, or communicating with us. This may include your name, contact details, employment information, and any other information relevant to the services we offer. We may also collect technical data about your use of our site, such as IP addresses, browser type, and browsing activity through cookies and similar technologies, to improve your experience.
How We Use Your Information
Your information is used to deliver and manage our training and development services, communicate updates about courses and events, respond to inquiries, and improve our offerings. We use your data strictly for purposes that are necessary and lawful, ensuring that processing aligns with the General Data Protection Regulation (GDPR) and applicable Australian privacy laws.
Legal Basis for Processing
We process your personal data based on your consent, contractual necessity, legitimate interests in improving our services, or compliance with legal obligations. Where consent is required, you have the right to withdraw it at any time without affecting the lawfulness of processing conducted before withdrawal.
Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share data with trusted service providers who assist us in delivering our courses and managing our website, provided they adhere to confidentiality and data protection obligations. We may disclose personal data if required by law or to protect our legal rights.
Data Security
We implement appropriate technical and organizational measures to safeguard your personal information against unauthorized access, loss, or misuse. Access to your data is limited to authorized personnel who need it to perform their roles effectively.
Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this privacy policy, including compliance with legal and accounting requirements. When information is no longer required, we ensure it is securely deleted or anonymized.
Your Rights
You have rights under GDPR and applicable privacy laws, including the right to access your personal data, request correction or deletion, restrict or object to processing, and data portability. You may also have the right to lodge a complaint with a supervisory authority if you believe your data is not being handled properly. To exercise these rights, you may contact us at our physical address.
Cookies and Tracking Technologies
Our online platform uses cookies and similar technologies to enhance user experience and analyze site traffic. You can configure your browser settings to refuse cookies or alert you when cookies are being sent; however, some features of the site may not function properly without cookies.
Children’s Privacy
Our services are intended for adults involved in professional training and development. We do not knowingly collect personal information from children under the age of 16. If we become aware of such data, we will take steps to delete it promptly.
International Transfers
As our company operates primarily in Australia, your data is stored and processed within our jurisdiction unless otherwise specified. If your information is transferred internationally, we ensure appropriate safeguards are in place to protect your privacy according to legal standards.
Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices or legal requirements. We encourage you to review it regularly. Continued use of our online platform constitutes acceptance of any changes.
Contact Information
If you have any questions or concerns about this privacy policy or how we handle your personal information, please contact us at:
Southern Cross Interview Solutions
27 Gilbert Street, Suite 4B
Adelaide, South Australia 5000
Australia