Empowering Better Interviews, Every Time

Professional Interview Coaching for Candidates & Recruiters Across Australia

Master the art of interviewing with tailored training, proven techniques, and expert-led workshops – whether you’re hiring, applying, or building a winning recruitment process. Our Adelaide-based team empowers individuals and organisations with the confidence, tools, and current best practices needed in today's competitive job market. Discover a more effective way to stand out, select talent, and create lasting success at every career stage.

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Southern Cross Interview Solutions team collaborating

About Southern Cross Interview Solutions

Southern Cross Interview Solutions is built on the core values of integrity, innovation, and empowerment. Founded in the vibrant city of Adelaide, our mission is to transform the ways Australians prepare for and conduct interviews. Each member of our expert team brings decades of combined experience across HR, recruitment, and corporate training. Our journey began when our founders noticed a crucial gap between traditional preparation methods and the actual challenges individuals and organisations face in competitive hiring landscapes.

We take pride in offering bespoke coaching that is both practical and deeply rooted in real-world experience. At the heart of our philosophy is a commitment to fostering confidence—whether you're a candidate stepping into your first job interview or a seasoned hiring manager looking to adopt inclusive, bias-free practices. Our programs have been instrumental in elevating recruitment standards in South Australia and nationwide, helping professionals land dream roles and companies build stronger, more diverse teams.

Over the years, we've adapted to Australia's dynamic workplace trends, introducing online workshops, action-driven templates, and industry-specific guidance. We continuously refine our materials to reflect the evolving needs of our community and the unique challenges of local and regional job markets. Our coaches are renowned not just for their expertise but also for their warmth and ability to bring out the best in every participant. We believe in lifelong learning, celebrating every step forward—no matter how small—and equipping our clients with the skills to thrive in any setting, from entry-level to executive boardrooms.

We value feedback and actively incorporate it into our curriculum, ensuring our services remain relevant and ahead of recruitment trends. Our approach is collaborative and personalised: No two workshops are the same, because no two clients are. Whether providing individual guidance or running large-scale corporate sessions, we blend structured frameworks with the flexibility Australian professionals demand. From the bustling CBD to remote work teams, our reach is as broad as the Southern Cross itself.

As proud members of the Adelaide business community, we are inspired by the diversity and drive of our clients. We dedicate ourselves not only to improving interview performance but also to championing fair, equitable, and accessible hiring across all sectors—public, private, and not-for-profit. Our mission is to make every interview a catalyst for growth, creating ripple effects across careers, companies, and our wider community.

Southern Cross Interview Solutions is also committed to inclusivity, ensuring that our offerings serve candidates and employers regardless of background, ability, or circumstance. We integrate the latest research and Australian workplace regulations into our practices, giving you the confidence that your development journey is in safe, knowledgeable hands. Our services are guided by transparency, continual improvement, and a genuine passion for people.

Trusted by some of Australia’s leading employers in health, technology, education, and beyond, we invite individuals and organisations alike to experience the transformation that comes from expert-led, locally-informed interview training. Our clients tell us – and we see it every day – the difference we make in boosting confidence, reducing hiring time, and driving results that last. At Southern Cross Interview Solutions, your growth is our greatest reward.

Connect with us to discover how we can help you achieve more successful, meaningful interviews – now and into the future.

Our Core Services

Develop your interview expertise or enhance your company’s recruitment process with our full suite of specialist services. Each service is crafted to meet distinct needs—whether you’re launching your job search, selecting talent, or seeking to streamline your organisational hiring practices.

Interview skills coaching service

Interview Skills Training (Candidates)

Our individual coaching sessions are tailored for job seekers across all industries and career stages. You’ll work one-on-one with expert trainers who help you identify strengths, address areas for growth, and practise interview responses that reflect your personal story. Using proven Australian hiring frameworks, we simulate realistic scenarios, offer video feedback, and share valuable tools for building lasting confidence. From conquering interview nerves to mastering behavioural and competency-based questions, you’ll gain strategies for in-person, phone, and video interviews. Clear guidance, honest feedback, and hands-on practice ensure you stand out and secure the role you want.

Training for interviewers and HR professionals

Training for Interviewers (Hiring Managers & HR)

Designed for individuals or teams responsible for recruitment, our workshops equip hiring managers and HR professionals with the skills to run effective, fair, and engaging interviews. Learn techniques for structured questioning, combating unconscious bias, and assessing candidates with reliability. Group formats include practical exercises, collaborative role-plays, and robust Q&A to address your real-world challenges. We also offer bespoke one-on-one coaching for leaders stepping into high-stakes hiring roles. Emerge with the tools and assurance to make great hiring decisions and foster positive candidate experiences from start to finish.

Online interviewer course on laptop

Online Interviewer Course

For flexibility and convenience, our online course lets you learn at your own pace—anywhere in Australia. The curriculum is packed with interactive learning modules, expert video lessons, and downloadable resources. Receive certification upon completion and take pride in developing best-practice interview skills that are immediately applicable to your workplace. Comprehensive, current, and user-friendly, this course is perfect for managers, HR teams, and those seeking to upskill without leaving the office.

Recruitment process coaching workshop

Recruitment Process Coaching

Our experts conduct in-depth assessments of your entire recruitment process, from job design and advertising to selection and onboarding. We identify and address bottlenecks, streamline communications, and ensure your processes are inclusive and compliant with Australian standards. Benefit from hands-on strategy sessions, best practice insights, and actionable recommendations that optimise results and reduce hiring time. Ideal for organisations looking to attract top talent, save costs, and future-proof their workforce.

Candidate evaluation panel

Candidate Evaluation Workshops

Hands-on group workshops tailored for selection panels, hiring teams, and people managers. Through real-life scenarios and collaborative exercises, we build your team’s ability to calibrate assessments, deliver thoughtful feedback, and arrive at the right hiring decisions. Learn the art of evidence-based evaluation, handle difficult interview situations with confidence, and foster a more consistent, equitable interview process across your organisation.

Why Choose Us?

Expert instructor at work

Expert-Led Training

Every training session at Southern Cross Interview Solutions is delivered by seasoned interviewers and recruiters with at least 15 years’ experience. Our trainers draw upon deep knowledge of Australia’s recruitment landscape and tailor their expertise to your industry. You can trust that the strategies, feedback, and techniques you receive are not just current but have been proven in a diverse range of hiring contexts, from major city employers to regional enterprises and start-ups.

Participants working on practical exercises

Actionable Results

We provide practical tools you can use immediately. Our downloadable templates, real-world exercises, and personalised feedback have empowered countless clients to refine their interview technique. Practice what you learn on the spot and take home resources that make every future interview easier. Our impact is measurable, with many clients reporting faster job offers and improved recruitment outcomes.

Online training session in progress

Flexible Delivery

Our programs adapt to your schedule and preferences. Whether you prefer in-person workshops, live virtual training, or self-paced online learning, we ensure a seamless experience. Australian professionals face distinct challenges—from distributed teams to regional hiring—and we’re ready with delivery modes that suit every scenario. Let us meet you where you are and support growth at your own pace.

Inclusive, diverse training classroom

Inclusive & Modern

We prioritise equitable, accessible, and up-to-date hiring and interview practices. Our trainers are passionate about keeping pace with evolving legal requirements, best-practice standards, and the unique cultural richness of modern Australian workplaces. From adapting content for diverse audiences to integrating the latest technologies, our approach ensures every session is relevant, inclusive, and prepares you for the realities of today’s talent market.

Success Stories

Hear from professionals and teams who transformed their interview approach with our training.

Photo of Sarah looking confident after job interview
“The coaching sessions gave me the clarity and skills I needed to ace my dream job interview. The feedback was practical and inspiring!”
Sarah W.
Marketing Professional
HR leader smiling after successful recruitment training
“Our hiring managers are so much more confident and consistent after the group workshop. Southern Cross made the process accessible for everyone.”
David L.
HR Lead, National Engineering Co.
Workshop attendees collaborating on recruitment case study
“The online course brought the whole team up to speed on best interview practices. Highly recommended.”
Mei F.
Team Leader, Health Services
Rachel Nguyen - smiling after her successful interview
“I appreciated the focus on inclusive techniques and handling nerves. I felt supported throughout the process and landed my new role faster than I ever imagined.”
Rachel Nguyen
Graduate, Defence SA
James Roberts appreciative of interview workshop
“The practical feedback and real-world scenarios in the recruiter training were spot on. We saw instant improvements in our hiring process.”
James Roberts
People Services, Flinders University

Meet Our Experts

Our experienced trainers are here to help you succeed. With decades of practical HR and recruitment expertise, our team offers more than just coaching: we provide inspiration, guidance, and hands-on solutions that spark real progress for clients across Australia.

Melissa - Senior Interview Coach

Melissa Carter

Lead Interview Coach

With over twenty years in South Australia’s HR sector, Melissa is an authority on behavioural interviewing and progressive recruitment methods. She has designed interview frameworks for some of the region’s most recognised employers and led major talent transformation initiatives. Melissa’s energy, insight, and ability to empower others makes her a sought-after mentor and keynote speaker.

Paul - Corporate Training Lead

Paul Edwards

Corporate Training Lead

Paul spent more than fifteen years as a recruiter in top ASX-listed firms. He excels at developing structured interview training and supporting managers through complex selection decisions. Paul’s passion for unlocking people’s potential is matched by his commitment to evidence-based hiring and creating welcoming, high-performing workplaces.

Riya - eLearning Specialist

Riya Kapoor

eLearning Specialist

As a tech-savvy eLearning designer, Riya creates digital coaching experiences for individuals and teams Australia-wide. Her modules blend interactivity with proven learning strategies, making distance education practical and impactful. Riya’s friendly manner and expertise in adult learning have shaped hundreds of success stories across private and public sectors.

Subscribe to Our Newsletter

Get monthly tips on interview success, exclusive resources, and stay ahead with the latest trends in recruitment and career development. Our newsletter is your inside track to practical advice, emerging best practices, and new workshop updates. Whether you're a candidate, recruiter, or HR manager, you'll find content crafted specifically for your Australian career journey – all direct to your inbox.

Contact Us

Have questions about our programs or want to discuss a tailored solution for your team? Reach out – we're here to help and ready to help you elevate your interview approach at every level.

Our Details

  • 27 Gilbert Street, Suite 4B, Adelaide, South Australia 5000
  • +61 8 8212 3456
  • info@
  • Mon-Fri: 9:00am–5:30pm ACST

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